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    Be recognized for your excellence.

    Apply for a Governor's Award for Performance Excellence.

  • 2015home2

    Be recognized for your excellence.

    Apply for a Governor's Award for Performance Excellence.

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    Excellence Spoken Here.

    Let us show you how to maximize your organization's potential through our training and consulting services.

  • 2015home3

    Be recognized for your excellence.

    Apply for a Governor's Award for Performance Excellence.




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Fourteen organizations from throughout the state were presented Arkansas Governor's Quality Awards by Governor Asa Hutcinson during the 21st Annual Awards Celebration September 15, 2015 at the Marriott Hotel Ballroom in Little Rock. Receiving the top honor, the Governor's Award for Performance Excellence, was North Arkansas College of Harrison. The award was accepted by Dr. Jackie Elliott, President.  Special recognition was given to recipients of the Governor's Award for Performance Excellence during the past 21 years. Over 300 business and civic leaders from throughout Arkansas attended the celebration.


The Arkansas Governor's Quality Award...it's more than an award.  It's a way to do business.

It's really a three step process:  1. Receive Training; 2. Write an application and get feedback; 3. Receive recogntion.  

"All our efforts in the process - training, preparing the submission, and the on-site visit by the Arkansas examiners team, made for a great experience and learning opportunity for us.  However, the feedback report, by itself, was absolutely worth the challenge of submitting for the award.  The report was very well prepared and quickly identified our strengths and opportunities in best aligning to the Baldrige Criteria." - Myla Petree, Director of Strategic Management, Baldor Electric, Fort Smith, 2014 Governor's Award for Performance Excellence Recipient

Make plans today to attend training for the 2016 award cycle!


Applicant Training Opportunities

Applicant Training I - Organizational Profile

In this half -day training, you will learn about the Governor's Quality Award and the award process - what is required, deadlines for application, and assessment.  You will also learn how to write an Organizational Profile, the starting point for self-assessment and for writing a Governor's Quality Award application.   An Organizational Profile defines the context of your organization, can help you identify any gaps in key information, and provide focus on key performance requirements and results.  It is a snapshot of your organization, the KEY influences on HOW it operates, and your competitive environment.  The Organizational Profile is the framework for writing an application for a Governor's Quality Award and is required at all levels.

Date:  October 20, 9 a.m.-12 p.m. | Location:  Arkansas State Chamber of Commerce, 1200 West Capitol, LR | Cost: $50 per person

To register, click on  Applicant Training I Registration Form.

This training can be provided on-site!  Call Sue Weatter, 501-372-2222 or email at This e-mail address is being protected from spambots. You need JavaScript enabled to view it for details.

Applicant Training II - Processes

Evaluate your key processes with a systems perspective in the categories of Leadership; Strategy; Customers; Measurement, Analysis, and Knowledge Management; Workforce; and Operations. Your leadership's role in aligning your objectives with your MVVs, innovation, risk management, customer engagement and satisfaction, linking strategies, and workforce engagement are only a few of the valuable insights you will explore as you answer questions in the Baldrige Excellenced Framework.  You will also learn to look for approach, deployment, learning and integration in your key processes.

Dates:  November 18 and December 10 | Location:  Arkansas State Chamber of Commerce, 1200 West Capitol, LR | Cost $100 per person and includes lunch

 To register, click on Applicant Training II Registration Form.

The November 18 Applicant Training II will include the session "Writing an Application for the Governor's Quality Award."  Learn how to write a clear and concise description of your organization for award application.

Applicant Training III - Results

Learn how to identify key results - the outputs and outcomes achieved from key processes -  for your products, customers, workforce, leadership and governance, and financial and market. You will learn how to determine comparative and competitive data which determines workforce and customer satisfaction, and evaluate all proesses for levels, trends, comparisons and integration.

Date: January 12 | Location: Arkansas State Chamber of Commerce, 1200 West Capitol, LR | Cost $50 per person 

To register, click on Applicant Training III Registration Form.

Commitment Award Training

Learn how to write a Commitment Award with specific questions from the Baldrige Excellence Framework for this level of award.

Date:  December 10 | Location: Arkansas State Chamber of Commerce, 1200 West Capitol, LR | Cost $50 per person

To register, click on Commitment Award Training Registration Form.

Now available onsite - Writing an Organizational Profile

Creating an organizational profile helps you understand what is most relevant to the success of your business by identifying gaps in key information.  It is the starting point for writing an application or self-assessment.  Contact Sue Weatter at (501) 372-2222 for more information and to set up an appointment.


Governor’s Quality Award

for Performance Excellence

The Governor’s Quality Award Program provides opportunities for all organizations in the state to measure their progress in the journey of performance excellence.


Arkansas Institute

Training & Coaching Services

The Arkansas Institute for Performance Excellence can guide your organization on its journey of performance excellence.