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    Be recognized for your excellence.

    Apply for a Governor's Award for Performance Excellence.




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Twenty-seven Organizations Receive 2016 Governor's Quality Awards

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Arkansas Governor Asa Hutchinson presented Governor's Quality Awards to twenty-seven businesses from across the state on Tuesday, September 20 at the Marriott Hotel Ballroom in Little Rock.  DD&F Consulting Group of Little Rock (pictured above) received the top award, the Governor's Award for Performance Excellence.

The Arkansas Governor's Quality Award...it's more than an award.  It's a way to do business.

Interested in applying for a Governor's Quality Award in 2017 and beginning a journey towards performance improvement? Using the questions in the Baldrige Excellence Framework you prepare an application and submit it to be assessed by a team of trained examiners to determine award level with a feedback report on gaps and strengths. All applicants are recognized at the annual Awards Celebration.

There are four levels of award:

  • Governor's Award for Performance Excellence
  • Achievement
  • Commitment
  • Challenge

(Click on the "Award Levels" tab for more information about the requirements for each award).

Award Application Writing Services are Now Available for Governor's Quality Award Applications!

If you have wanted to apply for a Governor's Quality Award and not had the time or personnel to write an application, application writing services are now available at the Challenge and Commitment level of award for 2017.  The process of writing an award application can help in preparation for other accreditation processes such as ISO 9001:2016.  Contact Sue Weatter at This e-mail address is being protected from spambots. You need JavaScript enabled to view it or call at 501-372-2222 for more information on how you can apply, receiving recognition and feedback from the Governor's Quality Award Program.

Apply to Serve on the 2017 Board of Examiners

The Governor's Quality Award Program is now accepting applications for the 2017 Board of Examiners.  Examiners assess award applications for the Governor's Quality Award.  Three days of training for new examiners and two for returning examiners is at no charge.  Skills learned include analysis of organizational processes with a focus on linkages and results.  Skills developed in analytical and consensus-building and a system perspective can be applied in your own organization.   Interested in serving as an examiner for the first time?  Click on 2017 Board of Examiners Application for a copy of an application.  Returning examiners can apply online by clicking on 2017 Returning Board of Examiners under Online Applications on the home page.


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For more information and to register, go to https://www.nist.gov/baldrige/qe

SAVE THE DATE!  The 2017 Governor's Quality Award Healthcare Seminar, "Engaging Arkansans for Better Healthcare Outcomes" will be Tuesday, June 20 at the Embassy Suites Hotel in Little Rock.  The featured speaker will be Dr. Glenn Crotty, Executive Vice President and COO of the Charleston Area Medical Center in West Virginia, a 2015 recipient of the Baldrige National Quality Award.  Additional information on sessions and registration will be available soon.


Governor’s Quality Award

for Performance Excellence

The Governor’s Quality Award Program provides opportunities for all organizations in the state to measure their progress in the journey of performance excellence.


Arkansas Institute

Training & Coaching Services

The Arkansas Institute for Performance Excellence can guide your organization on its journey of performance excellence.